FREQUENTLY ASKED QUESTIONS
If you can't find the answer here, write to us here!
WHAT PAYMENTS DO YOU ACCEPT?
We accept all Credit Cards, Debit Cards and Paypal.
ANY QUESTION ABOUT SHIPPING
You can find all the informations on our shipping methods here.
DO YOU SELL GIFT CARDS?
Not yet. But they'll be available soon.
WHAT IS YOUR RETURN POLICY?
We don't accept any return.
If your order arrived damaged or is missing, you will be fully refunded for it if you chose a Tracked Shipping Method.
But don't worry: we're really careful with our packaging!
WHAT IS THE SIZEÂ OF YOUR TOKENS?
Mini Tokens: 50mm x 75mm (1.97"x2.95") you can find them only here or at our resellers.
Classic Tokens: 63mm x 88mm (2.5"x3.5") just like a regular mtg card.
Foil Tokens: 63mm x 88mm (2.5"x3.5") just like a regular mtg card, but foil.
I'M INTERESTED IN BEING A RESELLER
Being our reseller is really convenient. We don't require minimum orders, and we offer great prices.
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Write to us at postmaster@mezzocieloandfriends.com to find out more!
I WANT A UNIQUE TOKEN AND/OR PLAYMAT FOR MY EVENT
We'll write about that soon. Sorry, still working out the details.
WHO ARE THE YOUR ARTISTS?
Mezzocielo
The whole projected sparkled with the first tokens by Mezzocielo (art name for Marco Moni), who is still the main designer and head designer here at Mezzocielo&Friends (you don't say!).
You can find out more about him at the following links:
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Ralf Joshua Trillana
The second artist to join our project, Ralf has drawn some of our most iconic tokens and playmats. He's a passionate designer, painter and much more. You can find out more about him at the following links:
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Lucio Villani
He designed only two tokens for us, but will soon appear with more works and incredible designs. You can find more about him at the following links:
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